Returns Policy

TREMCO CPG UK LIMITED RETURNS POLICY

 

If you need to return a product purchased from us, then you have 30 days to do so providing the products purchased is over £400 in value. The returned products must be in a resalable state, and any products or accessories that accompany the returned product must also come back to us.

The products should be returned with their original box, packing and accessories. No part returns will be accepted. Please note if the products you wish to return do not meet the above criteria, we will not accept the return.

We reserve the right to charge a 35 % restocking fee (of the original sale price) on products. This will be chargeable at our discretion.

Once a return has been agreed, any collection costs will be charged to you for payment and/or deducted from your refund.

Special/Made to Order items:

Please note that special/made to order items are not covered by the above standard returns policy and are not returnable.

For more information, please contact us.